Support

How to get help with iResuscitate

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We typically respond within 2 business days. For urgent issues during an active clinical session, do not rely on the app — always follow your service's protocols and backup equipment.

iResuscitate is a documentation tool, not a medical device, and does not replace the clinician's judgment or the official protocols (e.g. AHA/ERC guidelines) in force at your institution.

Frequently asked questions

Is my session data sent to a server?

No. Sessions, logged events and PDF reports stay on the device (via Core Data) until you share them yourself — for example via AirDrop, email, or saving them elsewhere. See the Privacy Policy for details.

How does camera vitals capture work?

From the home screen, tap the camera icon top-left and point it at the monitor/defibrillator screen. The app automatically recognizes the displayed values (Heart Rate, Blood Pressure, SpO2, EtCO2, Temperature, Respiratory Rate) and presents them for confirmation before logging — you can always correct them manually.

Can I edit or delete an already-logged event?

Yes. In the History tab, tap any event (chronological or grouped-by-type view) to edit it, or swipe left to delete it.

How do I customize the PDF report header?

Go to Settings → Report Header to enter the clinician's title and name, institution, address, city, country, email and phone. This information appears top-right on every generated report.

How does Pediatric Mode compute doses?

By entering the patient's age, weight or height, the app finds the corresponding Broselow‑Luten color zone and computes drug doses and shock energy per PALS formulas, and suggests zone-appropriate equipment (tube size, laryngeal mask, etc.).

Does the Pre-Arrival Checklist reset itself?

The checklist stays filled in for the entire mission — even when navigating to other screens — and resets automatically only once the session ends, so it's ready for the next mission.

Can I use iResuscitate with Siri?

Yes: you can start a session, log an event from the main grid, or end the session via Siri or Apple Shortcuts.

How do I request deletion of my data?

Since data stays on the device, you can delete it at any time by removing saved sessions in the app or uninstalling the app itself. For specific privacy requests, write to support@iresuscitate.com.